Important Updates to Our Shipping Services: What You Need to Know

We're committed to providing the best possible delivery service to our valued collectors. Recent changes to our shipping arrangements have been implemented to enhance efficiency and maintain our high standards of service. Here's everything you need to know about these updates.

New Same-Day Dispatch Timeline

We understand many of our customers like to place their orders during their lunch break, so we've adjusted our same-day dispatch cut-off time to 2 p.m. This means your orders will often arrive a day earlier than before, helping you get your collectibles even faster!

Delivery Options and Pricing Updates

We're excited to share our more competitive delivery pricing structure:

✓ FREE Standard Delivery on all orders over £50
✓ Reduced rates for orders over £30
✓ Next Day Delivery service only £11.99 on any order value

While we've discontinued our drop-off point delivery option, customers can still manage their delivery preferences directly with Royal Mail once their parcel is in transit. This includes options to:

• Redirect to a neighbour
• Choose a safe place
• Arrange delivery to a local Post Office

Important Notice for Northern Ireland Business Deliveries

Due to the introduction of the Windsor Framework regulations, we've had to make some significant changes regarding deliveries to Northern Ireland:

• We cannot accept orders from businesses in Northern Ireland
• We can not deliver any orders to business addresses in Northern Ireland
• Personal residential deliveries in Northern Ireland remain unaffected

Making the Most of Our New Pricing Structure

To maximise value, consider:

• Combining items to reach the £50 free delivery threshold
• Checking our bundle deals that are specifically priced to qualify for free shipping
• Planning ahead for larger orders to take advantage of the free delivery option

We appreciate your understanding as we implement these changes to provide you with an even better shopping experience. These adjustments allow us to maintain our high standards of service while adapting to new regulations and improving efficiency.