Price Match Promise

At Diecast Model Centre, we are committed to offering you the best possible value. While we believe our prices are among the best you'll find, we offer a Price Match Promise just in case you discover your desired item at a lower price elsewhere. If you do, we'll match - or even better - that price, subject to the conditions outlined below.

Price match requests must be submitted before completing your purchase via the form at the bottom of this page.

What We Will Match:

  • Customers in the UK: Our Price Match Promise is available exclusively to customers with a United Kingdom billing and delivery address (excluding IOM, and the Channel Islands).
  • UK-Based Businesses: We will match prices from genuine United Kingdom-based businesses only.
  • Current Online Prices: We match against current online prices listed on the business's own website at the time of your order.
  • Like-for-Like Items: The item must be identical, including the manufacturer, scale, description, colour, and condition, to the one listed on our website.
  • Total Price (Including Delivery): We match the total price of the item as delivered, which includes delivery charges for a similar service.
  • In-Stock Items: Competitor must have the item in stock and available for immediate purchase.
  • GBP Prices: The price being matched must be listed in GBP.

What We Will Not Match:

  • Post-Purchase Requests: We do not match prices discovered after your order has been placed.
  • Overseas Businesses: We do not match prices from businesses based outside of the United Kingdom.
  • In-Store or Mail Order Prices: We do not match prices from physical stores, mail order, or any non-online sales channels.
  • Marketplace Prices: Prices on marketplaces such as eBay, Amazon, etc., are excluded from our Price Match Promise.
  • Out-of-Stock or Pre-Order Items: We do not match prices on items that are out of stock, non-UK stock, ordered on request, or pre-orders either on our website or on the competitors.
  • Limited/High-Demand Items: Price matching may not apply to limited edition, high-demand, or rapidly selling items where competitor availability differs significantly from our stock levels.
  • Conditional Offers: Prices subject to special conditions, such as newsletter sign-ups or memberships, will not be matched.
  • Sales, Liquidation or Clearance: We do not match sale prices, items sold as part of liquidation or clearance, or those being sold at a loss by the seller.
  • Pricing Errors: We reserve the right to decline price matches that appear to be pricing errors, temporary flash sales, or significantly below market rate.
  • Wholesalers or Manufacturers: We reserve the right not to match prices on items being sold directly to the public by wholesalers or manufacturers.
  • Excessive Loss: We reserve the right to refuse any Price Match Promise claim that would result in us selling at a loss exceeding 5%.
  • Currency Conversions: Prices in currencies other than GBP or those converted to GBP from another currency are not eligible.

Additional Terms:

  • Only one Price Match Promise claim per customer/household per item is permitted.
  • Price Match Promise cannot be used in conjunction with discount codes, promotional offers, or any other reductions. The matched price represents our final best offer.
  • Price Match Promise coupon codes may not be shared or otherwise distributed.
  • Price Match Promise coupon codes are valid for one day and cannot be renewed once expired.