Delivery

📦 UNITED KINGDOM DELIVERY OPTIONS

STANDARD DELIVERY - Best Value (Royal Mail or Parcelforce)

FREE for orders over £75.00
£4.99 for orders up to £74.99

• 2-6 working days delivery
• Full tracking included
• Email/SMS tracking updates
• Delivery notifications (where available)
• Flexible delivery options

EXPRESS DELIVERY - Faster Option (Royal Mail or Parcelforce)

£1.00 for orders over £75.00
£5.99 for orders up to £74.99

• 1-5 working days delivery
• Full tracking included
• Email/SMS tracking updates
• Delivery time notifications
• Flexible delivery options

📦 INTERNATIONAL

Rates calculated in the checkout for shipping to:

Australia, Hong Kong, New Zealand, Norway, Singapore, and Switzerland.


    DELIVERY INFO

    UK DOMESTIC DELIVERY

    Please Note:

    • Deliveries to Northern Ireland must be to a private individual at a residential only address.
    • We cannot deliver to PO Boxes or virtual address services such as AddressPal.

    UK Despatch Timescales:

    • Orders are usually despatched in 1-3 working days

    UK Delivery Timescales:

    • Delivery times shown are estimates in working days based on carrier information
    • All deliveries to Scottish Highlands and Islands, Northern Ireland, Isle of Wight, Isle of Man, and Channel Islands may take an extra day or more, particularly in bad weather


    INTERNATIONAL DELIVERY

    We currently ship to:

    • Australia
    • Hong Kong
    • New Zealand
    • Norway
    • Singapore
    • Switzerland

    International Shipping Information:

    • Delivery timeframe: 3-20 workig days
    • Customers are responsible for paying all import taxes, customs duties, and handling fees in their country
    • We do not currently ship to any other countries
    • International orders cannot be delivered to PO Boxes


    IMPORTANT INFORMATION:

    Address Accuracy:

    Please ensure you provide the correct recipient name and full postal address. We cannot accept liability for delays or non-delivery due to incorrect information.

    UK Safeplace Deliveries and Missed Deliveries:

    If you have registered a safeplace with Royal Mail, parcels will be delivered to this location when you're not available.

    Deliveries to pre-registered safeplaces are considered successful deliveries - We cannot accept claims for parcels that go missing after being delivered to your designated safeplace.

    If you haven't registered a safeplace, you can arrange alternative delivery options via the tracking link in the carrier's despatch confirmation email or SMS.

    Without alternative instructions, the carrier may attempt delivery again on the next working day or leave the parcel in a location they consider safe. This could be somewhere on your property, or in a visible place such as a bin or by your front door. To avoid this, please keep an eye on your tracking and add delivery instructions directly with the carrier if you know no one will be available to receive the parcel.

    Disclaimer:

    We may substitute deliveries with an alternative carrier providing an equivalent or enhanced service at our discretion.

    While we strive to meet delivery timescales, we cannot guarantee specific days or accept liability for deliveries outside these timescales.

    We cannot accept liability for out-of-pocket expenses or other costs incurred due to failed or delayed deliveries.

    By requesting delivery, you agree that the carrier has the right to access the delivery address property and, if no one is available, to leave parcels in any unlocked location at that address (UK deliveries only).