Thank you for taking the time to leave your feedback. We're sorry to hear that the display case you received didn't meet your expectations, despite our product description clearly stating the packaging and potential marking conditions.
As mentioned in our listing, these cases are supplied without retail packaging and may show minor handling marks due to the manufacturer's supply method. We've sold thousands of these cases over the years, with many customers returning to purchase more for their growing collections, which suggests that most collectors find good value at this price point. However, we understand this isn't ideal for everyone, which is why we offer alternative options like our Triple 9 cases for customers seeking premium quality with protective packaging.
We'd be happy to work with you to find a suitable solution. However, we're unable to locate your order using the email address associated with this review. Please contact us using the email address from your original order, and we'll be glad to assist you further.
We appreciate your understanding that at this price point, some compromises are necessary, but we always strive to ensure our customers are satisfied with their purchases.
Best regards,
Ian
