Packaging

Your model’s journey matters.

At Diecast Model Centre, we understand that collectors expect their models to arrive in excellent condition. That is why careful packaging is a core part of what we do, not an afterthought. Every order is packed with the same level of care we would expect ourselves.

How we protect your order:

• Strong outer boxes – We only use sturdy cardboard boxes, never bags or envelopes.
• Internal protection – Models are secured with void fill to reduce movement and absorb impact during transit.
• Careful handling – Each parcel is packed by hand to ensure items are properly protected before despatch.

Years of experience have refined our packing process to minimise the risk of damage in transit. While issues are rare, if a problem does occur, we will resolve it promptly with a replacement or refund. Full details can be found on our Returns page.

Responsible packaging

Alongside protecting your model, we aim to reduce environmental impact wherever possible:

• We use recycled and recyclable materials wherever practical.
• Packaging such as cardboard boxes and paper void fill can be easily recycled.
• We minimise the use of plastics and non-recyclable materials where suitable alternatives exist.
• Materials such as foam or polystyrene are reused from incoming deliveries where appropriate.

Our approach is simple: protect the model first, while making responsible choices wherever we can.