Received the Ford transit Van lovely item. Well packed, great comms and quick dispatch. My brother absolutely loved it!
Hi there! We're thrilled to hear that you received the Ford Transit Van and that your brother loved it. We take pride in our packaging, communication, and quick shipping. Thank you for your kind words and for choosing Diecast Model Centre!
Best regards,
Ian
Really recommend diecast model centre، the quality of the bikes where exceptional and the bikes where delivered on time, also the customer service was really good and responsive
Thank you for your kind words and recommendation! Our team takes great pride in providing exceptional service and timely delivery. We appreciate your support and hope to see you again at Diecast Model Centre. Ride on!
Best regards,
Ian
Thank you im very happy with my z900 it on my shelf I actually have had a real one in the past and know have a z900rs
Hi Paul,
We're thrilled to hear that you are loving your Kawasaki Z900 1973 in 1:18 scale! It's always great to have a miniature reminder of the bikes we have owned and loved in the past. We hope this model brings back fond memories for you. Thank you for sharing your experience with us.
Ride on,
Ian
Prompt delivery/well packaged. 📦
The model is also spot on.
Thank you for your positive feedback on the Pontiac Firebird 1982 KITT Knight Rider model car. We're glad to hear that your order was delivered promptly and packaged well. It's great to know that the model itself is spot on. We appreciate your support and hope you enjoy your new purchase.
Best regards,
Ian
In fairness DMC do state that these cases do not have their own packaging and may have some minor marks. That is very true about the case I received (see images). Scratched and low quality plastic. I may have been unlucky but you might prefer to buy a case that comes in some sort of protective film/box of its own.
Thank you for taking the time to leave your feedback. We're sorry to hear that the display case you received didn't meet your expectations, despite our product description clearly stating the packaging and potential marking conditions.
As mentioned in our listing, these cases are supplied without retail packaging and may show minor handling marks due to the manufacturer's supply method. We've sold thousands of these cases over the years, with many customers returning to purchase more for their growing collections, which suggests that most collectors find good value at this price point. However, we understand this isn't ideal for everyone, which is why we offer alternative options like our Triple 9 cases for customers seeking premium quality with protective packaging.
We'd be happy to work with you to find a suitable solution. However, we're unable to locate your order using the email address associated with this review. Please contact us using the email address from your original order, and we'll be glad to assist you further.
We appreciate your understanding that at this price point, some compromises are necessary, but we always strive to ensure our customers are satisfied with their purchases.
Best regards,
Ian
