Most fall under the umbrella of diecast (or die cast or even die-cast, if you prefer), that is generally cast from metal, most commonly zinc or a zinc alloy such as Mazak (otherwise known as Zamak) and in some cases, resin. However, they are not entirely made of metal or resin, having many injection molded plastic and other material parts.
Die casting is perfectly suited to manufacturing small detailed parts, such as those need for models. Quite often the choice as to whether you opt for a diecast metal or resin model is dictated by what material the model is available in. The manufacturing advantage resin has over metal is that it is cheaper, quicker and easier to produce. Hence, you will often see companies who specialise in resin models, producing models of less popular subjects which others would not produce in metal as they simply couldn't make any money by doing so. So for the customer, one advantage is having the choice to buy models that otherwise may not have been produced but, the biggest advantage is that resin models are actually more detailed than those made from metal.
We would love to be able to supply models which are 100% faithful to the original subjects, but legislation bans the displaying of tobacco advertising on models, whilst sponsors logos may be missing due to licensing or copyright restrictions.
Code 3 is the modifying of models and something that some model manufacturers frown upon. However, it can sometimes be the only way to get the model the way you want. Simple modifications may be in the form of a re-spray or change of wheels, full scale modifications may involve turning a road vehicle into an emergency vehicle.
As an online retailer it is paramount that all our stock is listed in our online store at all times. Therefore, if you can't see the model you require, we regret it is not in stock. However, we do have access to thousands of models and if you would like to contact us with your requirements, we will do our best to get it for you.
Sorry no, we can only supply models in the manufacturers original paint schemes/liveries. An experienced modeller would most probably carry out the repainting for you, but it would be wise to check with them before making your purchase to ensure the model is suitable.
It has always been our philosophy to offer models at the very best price, whether a customer is purchasing many or just the one so, that doesn't usually leave us a margin for quantity discounts, but you can always contact us to see if anything may be available.
Many are suitable for children from as young as 3 but you will need to check the individual recommendations shown on the relevant product description pages. If you are in any doubts, please do contact us for advice before making your purchase.
Most of the models on our website are in stock. Some of the high-end models are ordered in on request and are usually despatched within 7 days. You will be notified at the time of placing your model in the cart if this is the case.
When placing your first order, checking out as a guest will take around the same time as if you were to create an account. Opening an account is not committing you to anything at all, we don't require any extra details from you and we certainly won't add you to any mailing list without your consent - it is merely there to make your shopping experience easier with:
A faster checkout on repeat orders thanks to stored addresses
The ability to retrieve tracking details for your orders
Viewing all your orders online, both current and past
Assuming you are using a strong password and don't let others know your login details, then yes. All data transmitted to and from you online account is protected by encryption. Look for the padlock icon in your browser and the URL beginning https for added peace of mind.
When you place an order online, a confirmation email is sent to the email address you entered when placing your order. If you do not receive this email within a few minutes, there are two likely explanations:
the email mail have been directed to your Spam/Junk folder or even deleted by your email provider. Please ensure that you have set up all filters to allow the receipt of emails from addresses ending in diecastmodelcentre.co.uk.
you may have incorrectly entered your email address, in which case please contact us for advice.
All customers will receive two emails after placing an order, the first being your order confirmation, the next being notification that your order is despatched. You can additionally check your order status by logging into your account at any time.
Yes. We don't collect or store any of your payment details ourselves. All payments are processed directly through Shopify or your chosen payment solution so you can be confident that your details are 100% secure.
Yes, all data transmitted to and from our site is encrypted so, even entering your name and address is encrypted during transmission. Check your browser web address bar and you'll see our address beginning https:, also, look out for the padlock icon for more information regarding the validity of our security certificate.
Orders for in-stock items are despatched by the working day (Mon-Fri). Any exceptions to this will be shown in the product details. If for any rare reason we are not able to meet our despatch targets - for example, due to adverse weather or industrial action - we will notify you immediately.
It is important that someone will be available to accept your parcel as it will be too large to fit through a standard size letterbox and some parcels will require a signature of acceptance. If no one is available to accept your parcel on the first delivery attempt, you may have to contact the carrier to arrange a redlivery or collection.
We are sorry that your parcel has not yet arrived. Quite often, we find that non-delivered parcels are being delayed at the recipients local Royal Mail sorting office. If you haven't already done so, it may be worth checking with them to see if they have it. They may have already tried delivering it and not left a card. If this is the case, your parcel will be returned to us if it is not claimed.
The maximum time to wait for a Royal Mail delivery is 15 working days for deliveries within the United Kingdom and 25 working days for deliveries overseas. If your parcel has still not been delivered within this time, please do contact us in order that we can arrange a replacement (subject to availability) or refund, whichever is your preference.
When a parcel has been returned to us undelivered, we will contact you to arrange redelivery. If the delivery failed due to an error on our part or that of the delivery service, the redelivery will be free of charge. If the delivery failed for other reasons, i.e. not collected from a collection office, change of address, incorrect address provided etc., then the redelivery will be charged for.
You may cancel any order up to 30 days from the date of purchase, simply send us an email to let us know. If your order has not yet been despatched we will issue a full refund. If your order has already been despatched you will need to securely return the goods to us at your own expense before a refund for the cost of the goods excluding postage is issued.
We are sorry that your model has arrived damaged or is faulty. Please let us know the details by email and if damaged in transit, a picture of the damage packaging would also be appreciated. We'll then provide you with details of how to make your return and receive either a replacement (subject to availability) or full refund, whichever is your preference.
We aim to process all refunds within 24 hours of an order being cancelled or goods being returned to us where applicable but, please allow a few extra days to see the funds back in or credited to your account.